Shipping policy
Shipping Policy
We offer worldwide shipping.
Processing Time
All orders are processed within 1–3 business days after your order has been placed. Business days do not include weekends or public holidays.
Delivery Time
Estimated delivery time is usually 6–9 business days after processing.
During periods of high order volume, delivery may take up to 14 business days. Please note that delivery times are estimates and may vary depending on the destination country and our shipping partners.
Shipping Costs
Shipping costs may vary depending on your delivery location and order details. The exact shipping cost will be shown at checkout before you place your order.
Tracking
Once your order has been shipped, you will receive a tracking link by email so you can follow your package.
Shipping Partners
We work with trusted shipping partners to deliver your order safely and efficiently.
Incorrect Shipping Address
Please make sure that your shipping address is complete and correct before placing your order. Lora is not responsible for delays, failed deliveries, or additional costs caused by an incorrect or incomplete shipping address provided by the customer.
Customs, Duties & Import Taxes
For international orders outside the European Union, customs duties, import taxes, or other local fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.